Frequently Asked Questions

What tools are featured in the videos?

For a full list of tools featured on the course, visit this page where you can view and purchase all you need.

What do I do if I change my mind, can I get a refund?

We offer a 14-day money back guarantee if you find that the course is not for you.

What do I do if I am experiencing technical issues with the website, log in or payment queries?

If you are experiencing issues with passwords, logging in to your account or you are having trouble paying for your course, you can visit the Teachable Knowledge Base for supporting articles. For other support relating to the course please email [email protected]

Can Axminster Tools Gift Cards be used to purchase a course?

No. Axminster Tools Gift Cards can only be used on the main website and not to purchase courses from Axminster Tools.

How long does it take to complete the course?

Our Woodturning for Beginners course comprises 52 short video tutorials totalling more than two hours. There is also a supporting booklet with extra resources to help guide you through the course. But you can complete the course in your own time and at your own pace.

Can I learn on the go?

Absolutely! Our course has been designed to learn at your own pace and is optimised for laptop and mobile screens. You can also download the Teachable app from the Apple Store, available for Apple devices only (optimised for iPhone iOS 9.0 or later).

How long do I have access to the course once purchased?

You have one year from purchase to complete your course. But you can refer to the videos and guides as many times as you need during that time, so that your confidence grows as you build your skills.

Can the course be purchased as a gift?

Yes. When you reach the checkout page, simply tick the box that says 'send as a gift'. You can then add the recipient's details, who will be notified of their gift via email once the purchase is complete. They can then sign up and start learning.

Do I have to complete my course in order?

Yes. Our Woodturning for Beginner's course has been designed to be completed to ensure you cover specific modules before you take to the lathe.

How do I access the Community Forum?

With the purchase of this course, you get access to a free forum where you can chat to other students and reach out to your tutors. You can access the forum via the course, or by following this link.

Can I contact my tutors?

Yes. If you would like to ask your course tutors a question, you can do so via the learner's forum or by emailing [email protected] and they will respond to you as soon as they can.